CASE STUDY
One of the best performing email marketing campaigns to date, with 60% open and 5% clickthrough rates.
THE CHALLENGE
MD Financial Management offers a full suite of investment management and financial planning services to physicians and their families. In 2018, the brand was preparing to launch a suite of financial products and the stakes were high.
THE CHALLENGE
Previous email open rates were in the teens, and the creative did not help the products stand out in a meaningful way.
WHAT WE FOUND
Focus was distributed unevenly across the email, with the second paragraph attracting attention first. However, it was not intuitive or easy to understand who the brand was and what the products were about.
RECOMMENDATIONS
The new design allows for initial attention on the brand logo, helping to improve brand awareness. New imagery and icons draw the eye to the products, making it easy to understand each offering. A decrease in the amount of text content makes it much easier to quickly digest. Finally, as this was the first of a series of communications, the message ‘stay tuned’ is very visible within an area typically ignored, the footer.
RESULTS
After making the recommended changes, MD Financial Management saw a 3-4X increase in their email marketing open rates, as well as one of the highest click through rates of 5%.
The redesign of the emails fueled a revamp of their online presence using trueSCAN, including desktop and mobile website. All direct mail executions were also optimized using trueSCAN for a holistic brand experience.
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335 Madison Ave
New York, NY 10017
358 Edgeley Blvd., Unit 1
Vaughan ON L4K 3Y1
2234 Prefontaine, Unit 1
Longueuil QC J4K 3X9
